We treat your data with respect and carefully adhere to the general data protection regulations.
Your personal data (e.g. title, name, address, e-mail address, telephone number) will only be processed by us in accordance with the provisions of German data protection law. The following regulations inform you about the type, scope and purpose of the collection, processing and use of personal data. This data protection declaration only applies to our website. If you are forwarded to other pages via links on our pages, please inform yourself there about the respective handling of your data.
Our website uses cookies. These are small text files that your web browser saves on your device. Cookies help us to make our offer more user-friendly, more effective and safer.
Some cookies are "session cookies." Such cookies are automatically deleted at the end of your browser session. However, other cookies remain on your device until you delete them yourself. Such cookies help us to recognize you when you return to our website.
With a modern web browser you can monitor, restrict or prevent the setting of cookies. Many web browsers can be configured so that cookies are automatically deleted when the program is closed. Deactivating cookies can restrict the functionality of our website.
The setting of cookies, which are necessary to carry out electronic communication processes or to provide certain functions you wish to use (e.g. shopping cart), is based on Art. 6 Para. 1 lit.f GDPR. As the operator of this website, we have a legitimate interest in storing cookies for the technically error-free and smooth provision of our services. If other cookies are set (e.g. for analysis functions), these will be treated separately in this data protection declaration. Note on our white-label shop solution: This separate service from our main platform employs only technically necessary cookies and therefore displays no dedicated cookie banner
These cookies or similar technologies can be set by us or our partners via our website in order to show you relevant content / advertising on both our and third-party sites. So-called profiles can be created based on your interests. A direct identification of a person is usually not possible with this information, since only pseudonymous browser and / or device information is used. If you do not allow these cookies or similar technologies, you will experience less relevant content / advertising tailored to your interests. The legal basis for the use of these technologies is Article 6 Paragraph 1 Letter a) GDPR.
Our website uses plugins from the social network Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA integrated (“Facebook”). You can find an overview of the Facebook plugins here: http://developers.facebook.com/docs/plugins/.
When you visit our website, the plug-in creates a direct connection between your browser and the Facebook server. Facebook receives the information that you have visited our site with your IP address. If you click the Facebook “Like” button while you are logged into your Facebook account, you can link the content of our pages to your Facebook profile. This enables Facebook to assign the visit to our pages. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the data transmitted or its use by Facebook. If you do not want Facebook to be able to assign your visit to our website to your Facebook user account, please log out of your Facebook user account.For more information, see https://www.facebook.com/about/privacy/
Facebook remarketing tags are integrated on our website. When you visit our website, the remarketing tags will establish a direct connection between your browser and the Facebook server. Facebook receives the information that you have visited our site with your IP address. This enables Facebook to assign the visit to our pages. We can use the information obtained in this way to display Facebook Ads. If you do not want data to be collected via Custom Audience, you can deactivate Custom Audiences on the page with the Facebook data protection declaration mentioned under 10.1.
We use LinkedIn Marketing Solutions, a service of LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland (hereinafter referred to as: LinkedIn) on our website. LinkedIn Marketing Solutions stores and processes information about your user behavior on our website. For this purpose, LinkedIn Marketing Solutions uses, among other things, cookies, i.e. small text files that are stored locally in the cache of your web browser on your end device and that enable your use of our website to be analyzed.
We use LinkedIn Marketing Solutions for marketing and optimization purposes, in particular to analyze the use of our website and to continuously improve individual functions and offers as well as the user experience. The statistical evaluation of user behavior enables us to improve our offer and make it more interesting for you as a user. This also includes our legitimate interest in the processing of the above data by the third party provider. The legal basis is Article 6 Paragraph 1 Sentence 1 lit.f) GDPR.
You can prevent the installation of cookies by deleting existing cookies and deactivating the storage of cookies in the settings of your web browser. We would like to point out that in this case you may not be able to use all functions of our website to their full extent. You can also prevent LinkedIn from collecting the aforementioned information by setting an opt-out cookie on one of the websites linked below:https://www.linkedin.com/psettings/guest-controlshttps://optout.aboutads.info/?c=2#!/https://www.youronlinechoices.com/de/praferenzmanagement/
You can find Linkedin's privacy policy here: www.linkedin.com/legal/privacy-policy
Our website uses the conversion tracking technology of the social network Pinterest (Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland), which enables us to visit our website to be aware of our website and our content / Are interested in offers and are Pinterest members to also display relevant advertisements and offers on Pinterest. For this purpose, a so-called conversion tracking pixel from Pinterest is integrated on our pages, via which Pinterest is informed when you visit our website that you have accessed our website and which parts of our offer you are interested in. For example, if you are interested in our subscriptions on our website, you can see an ad about our subscriptions on Pinterest. You can collect the data to display interest-based advertising on Pinterest at any time in your account settings on Pinterest at https://www.pinterest.de/settings (there under “Individual adjustment”, use the “Information from our partners” button to view the Deactivate recommendations and advertisements on Pinterest better tailored to you ") or deactivate the checkbox under" Individual adjustment here:
www.help.pinterest.com/de/article/personalization-and-data#info-ad
With these cookies we are able to provide extended functionalities and personalization. They can be set by us or by third-party providers whose services we use in our services. If you do not allow these cookies, some or all of these services may not work properly. These cookies also allow us to count visits and traffic sources so that we can measure and improve the performance of our services. They support us in answering the questions which pages are most popular, which are the least used and how visitors move around on our services. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we cannot know when you used / visited our services. The legal basis for the use of these technologies is Article 6 Paragraph 1 Letter a) GDPR.
Our website uses functions of the web analysis service Google Analytics. The web analysis service is provided by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.Google Analytics uses cookies. These are small text files that your web browser saves on your end device and that allow website usage to be analyzed. Information generated by cookies about your use of our website is transmitted to a Google server and stored there. The server location is usually the USA.Google Analytics cookies are set on the basis of Art. 6 Para. 1 lit.f GDPR. As the operator of this website, we have a legitimate interest in analyzing user behavior in order to optimize our website and, if necessary, advertising.IP anonymizationWe use Google Analytics in conjunction with the IP anonymization function. It ensures that Google shortens your IP address within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before it is transmitted to the USA. There may be exceptional cases in which Google transmits the full IP address to a server in the USA and abbreviates it there. On our behalf, Google will use this information to evaluate your use of the website, to create reports on website activity and to provide us with other services related to website activity and internet usage. The IP address transmitted by Google Analytics is not merged with other Google data.You can prevent Google Analytics from collecting your data by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=deYou can find more information on how Google Analytics handles user data in the Google Privacy Policy.
Our website uses Google AdWords. The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States.
AdWords is an online advertising program. We work with conversion tracking as part of the online advertising program. After clicking on an ad placed by Google, a cookie is set for conversion tracking. Cookies are small text files that your web browser stores on your device. Google AdWords cookies lose their validity after 30 days and are not used to personally identify users. Google and we can tell from the cookie that you clicked on an ad and were forwarded to our website.
Every Google AdWords customer receives a different cookie. The cookies cannot be tracked via the websites of AdWords customers. Conversion cookies are used to create conversion statistics for AdWords customers who use conversion tracking. Adwords customers find out how many users clicked on their ad and were redirected to pages with a conversion tracking tag. However, AdWords customers do not receive any information that allows users to be personally identified. If you do not want to participate in tracking, you can object to its use. Here the conversion cookie must be deactivated in the user settings of the browser. There is no inclusion in the conversion tracking statistics.
"Conversion cookies" are saved on the basis of Article 6 Paragraph 1 lit. f GDPR. As a website operator, we have a legitimate interest in analyzing user behavior in order to optimize our website and advertising.
You can find details on Google AdWords and Google Conversion Tracking in Google's privacy policy: https://www.google.de/policies/privacy/.
With a modern web browser you can monitor, restrict or prevent the setting of cookies. Deactivating cookies can limit the functionality of our website.
We use Hotjar to better understand the needs of our users and to optimize the offer and the experience on this website. With the help of Hotjar's technology, we get a better understanding of the experiences of our users (e.g. how much time users spend on which pages, which links they click, what they like and what not, etc.) and this helps us to offer our users feedback align. Hotjar works with cookies and other technologies to collect data about the behavior of our users and their end devices, in particular the IP address of the device (is only recorded and stored anonymously when you use the website), screen size, device type (Unique Device Identifiers ), Information about the browser used, location (country only), preferred language for displaying our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually prohibited from selling the data collected on our behalf.
To send our newsletter, we need an email address from you. A verification of the given email address is necessary and the receipt of the newsletter must be consented to. Additional data is not collected or is voluntary. The data is used exclusively for sending the newsletter.
The data provided when registering for the newsletter are processed exclusively on the basis of your consent (Art. 6 Para. 1 lit. a GDPR). You can revoke your already given consent at any time. An informal e-mail notification is sufficient for the revocation or you can unsubscribe using the "Unsubscribe" link in the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation.
Data entered to set up the subscription will be deleted if you cancel. If this data has been transmitted to us for other purposes and elsewhere, it will remain with us.
If you have registered as a user with your e-mail address for our newsletter (single opt-in), you will receive the option to confirm your registration in a subsequent confirmation e-mail. If he confirms the registration, the double opt-in is complete. The double opt-in procedure is intended to provide protection against spam and to provide legal security for the sending of e-mails with commercial content, as the sending of unsolicited commercial e-mails is not permitted.
A transfer of your personal data to third parties for purposes other than those listed below does not take place. We only pass on your personal data to third parties if and to the extent that:
- you have given your express consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR,
- the transfer according to Art. 6 Para. 1 S. 1 lit.
- there is a legal obligation for the transfer according to Art. 6 Para. 1 S. 1 lit.
- this is necessary according to Art. 6 Para. 1 S. 1 lit. b GDPR for the processing of contractual relationships with you, such as in the case of disclosure to external service providers who support us in our business operations.
Our employees and partners are obliged by us to secrecy and to comply with data protection regulations.
We share personal data with a few selected third party providers - the DHL and UPS and only in case a delivery is electronically announced and processed. For the specific use of emails for delivery updates and notifications a consent by the issuer is required every single time. The optional E-Mail Notifications are processed via Mailjet. We also store our data within our Amazon Web Services infrastructure as well as backups in our Google Workspace. Additionally, Stripe is processing personal and payment data if our shop solution is used with online payments enabled. Please find more detailed information about data privacy of the third parties here:
DHL Data Protection | DHL Data Privacy Policy Summary
AWS Data Protection
Google Workspace Data Protection
UPS Data Protection
Stripe Privacy Center
Mailjet Privacy
In accordance with Art. 13 GDPR, we will inform you of the legal basis for our data processing. The legal basis for processing depends on the purpose for which the data is being processed.
If you have given us your consent to the processing of your personal data, we will base the data processing on the consent you have given in accordance with Art. 6 Para. 1 lit. a) GDPR.
However, the processing of your personal data may also be necessary for the following reasons, for example to fulfill a contract concluded with you or to carry out pre-contractual measures requested by you and to provide you with our services (e.g. processing of order processes and leases, feedback requests, Online surveys on our business relationship, offers, invoices, payment reminders) as well as to fulfill our legal obligations (Art. 6 Para. 1 S. 1 lit. a to c GDPR). We also use your personal data in accordance with Article 6 Paragraph 1 Sentence 1 Letter f GDPR to pursue our legitimate interests, provided that your rights and freedoms do not prevail.
The collection of personal data is unavoidable so that we can enable certain services and the processing of contracts. We then ask for and save your inventory data (name, address, and company name) and your contact details (e.g. e-mail, telephone numbers). In addition, we process contract data (e.g. subject of the contract, term, customer category) and payment data (e.g. bank details, payment history).
If you provide us with personal data for the purpose of contacting us, this data will only be stored by us for as long as is necessary for the purpose of communication and contact. As soon as we no longer need the personal data for these purposes and there are no longer retention requirements, they will be deleted immediately.
We use the collected data to answer your inquiries, to fulfill contracts, for service and customer care, marketing and market research, to comply with legal requirements and, if you have ordered it, to send our newsletter. In order to provide our services to you, it may be necessary to pass on your personal data to companies that we use to provide the service or to process contracts. These are e.g. B. Transport companies, technicians, IT and hosting service providers, payment service providers, operators of merchandise management systems, or marketing newsletter service providers.
User data that is recorded in connection with order processes and contracts are electronically stored and processed for the purpose of payment processing and delivery.
You can revoke your declaration of consent given to us at any time and object to the creation of user profiles at any time with effect for the future. In addition, you can - if we use your personal data within the legally permissible framework, e.g. for postal marketing measures - also object to this use. In both cases, an email to the following address is sufficient:
support@gomula.com
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A sub-contractor is a natural person or legal entity who processes your personal data further to execute the given tasks by the controller. The following list shows all entities that are categorized as sub contractors of mula.
Deutsche Post AG, Charles-de-Gaulle-Straße 20, 53113 Bonn, Germany
Triggering of shipments via the platform, overview of shipments, shipment tracking
UPS Inc., UPS Europe SRL/BV
Avenue Ariane 5; 1200 Brussels, Belgium
Amazon Web Services EMEA, SARL, B 186.284, 38 Avenue John F. Kennedy, L-1855 Luxembourg
RDS database storage for production database and backups
Google Cloud EMEA Limited, 368047, 70 Sir John Rogerson's Quay, Dublin 2, Ireland
Storage of backups, data snapshots and submitted collective delivery lists.
Mailjet SAS (Global HQ), 4 rue Jules Lefebvre, 75009 Paris, France
Transaction-related email messages
Stripe Payments Europe, Limited (SPEL), 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland
(Optional) Processing of personal and payment data for the processing of shop payments (Stripe Connect)
allbranded GmbH, Stahltwiete 21a, 22761 Hamburg, Germany (parent company)
Support in the operation of the platform (in particular provision of IT systems, support in the processing of orders)
You have various rights in relation to data relating to your person. You have the right to receive information about your personal data stored by us free of charge, a right to correction, deletion, or restriction of the processing of this data, and a right to object to the processing. Whether and to what extent these rights exist in individual cases and which conditions apply, results from the GDPR and the Federal Data Protection Act. According to the GDPR, you also have a fundamental right to data portability. In addition, if you give your consent to the processing of your personal data, this consent can be revoked at any time with effect for the future.
If you have any questions, comments, or inquiries regarding the collection, processing, use, or deletion of your personal data by us, please contact: support@gomula.com
As a data subject, you have the right to lodge a complaint with the competent supervisory authority in the event of a breach of data protection law. The competent supervisory authority with regard to data protection issues is the state data protection officer of the federal state in which our company is based. In the “Responsibility” section you will find a list of data protection officers and their contact details.
For security reasons and to protect the transmission of confidential content that you send to us as the site operator, our website uses an SSL or. TLS encryption. This means that data that you transmit via this website cannot be read by third parties. You can recognize an encrypted connection by the "https: //" address line of your browser and by the lock symbol in the browser line.
In the context of hosting, all data to be processed in connection with the operation of this website are stored. This is necessary to enable the website to operate. We process the data accordingly on the basis of our legitimate interests in accordance with Art. 6 Para. 1 f) GDPR. To provide our online presence, we use the services of web hosting providers, to whom we transmit the above-mentioned data.
We are applying best practices and are constantly monitoring and improving our technologies and guarding our data carefully. For more information, please request access to our Security Documentation.
Responsible within the meaning of the EU General Data Protection Regulation (GDPR) is Go Mula GmbH at Colditzstraße 34-36, 12099 Berlin.
support@gomula.com | www.gomula.com
Data Protection Officer
Email: datenschutzbeauftragter@mula-berlin.de
Herting Oberbeck Datenschutz GmbH
Hallerstr. 76, 20146 Hamburg
https://www.datenschutz-hamburg.de
Go Mula GmbH
Colditzstraße 34-36
Funkwerk | Haus 22B
12099 Berlin
Germany
support@gomula.com
Arne Schubert
Handelsregister Berlin, Charlottenburg
HRB 270215 B
Umsatzsteuer ID (VAT ID): DE451313608
Bank: Qonto (Olinda)
IBAN: DE58 1001 0123 9760 6366 25
BIC: QNTODEB2XXX
According to Art. 14 Abs. 1 ODR-VO, the European Commission provides a platform for online dispute resolution. We agree to participate in a possible consumer arbitration. You can reach them here:
https://ec.europa.eu/consumers/odr/
Imprint link
Link to dedicated imprint